Privacy Policy
Last Updated: 31/03/2026
1. Introduction
SMSOTPSender.com (“we”, “our”, “us”) operates an online platform that allows businesses and developers to send One-Time Passwords (OTP) and transactional SMS messages through our infrastructure.
This Privacy Policy explains how we collect, use, store, and protect personal information when users access or use the SMSOTPSender.com website, API, dashboard, or related services.
By using SMSOTPSender.com services, users agree to the data practices described in this policy.
2. Personal Data We Collect
Account Information
When creating an account or using our platform, we may collect:
- Full name
- Email address
- Phone number
- Company name (if applicable)
- Billing information
- Login credentials
This information is required to create and manage user accounts and provide access to the SMS sending services.
SMS Data
When using the API or dashboard to send messages, we process:
- Recipient phone numbers
- Message content
- Delivery status information
- Message timestamps
- Sender identification
This data is necessary for message delivery and service performance.
Payment Information
When purchasing credits or services, payment processing is handled through secure third-party payment providers. We may store limited billing data such as:
- Transaction ID
- Purchase history
- Payment status
We do not store full credit card details on our servers.
Technical Data
While accessing our platform, certain technical information may be collected automatically:
- IP address
- Browser type
- Device type
- Operating system
- Access time and usage logs
This information helps maintain system security and improve service performance.
3. How We Use Your Information
Collected information is used strictly for operational and service-related purposes.
Service Delivery
Data is processed to:
- Deliver OTP and transactional SMS messages
- Manage user accounts
- Maintain API functionality
- Monitor delivery status
System Security
We analyze technical data to:
- Detect suspicious activity
- Prevent fraud or abuse
- Protect platform infrastructure
Service Improvement
Usage information helps improve:
- API performance
- Message routing efficiency
- User experience within the dashboard
Customer Support
Account and usage data may be used to:
- Respond to support requests
- Resolve technical issues
- Assist with account management
4. Third-Party Service Providers
SMSOTPSender.com works with trusted third-party providers to operate the service. These providers process limited data strictly for operational purposes.
SMS Gateway Providers
External telecommunications partners are used to route and deliver SMS messages globally. Recipient phone numbers and message content may be processed by these providers solely for message delivery.
Cloud Infrastructure
Our systems may operate on secure cloud infrastructure providers responsible for server hosting, storage, and system availability.
Payment Processors
Payment transactions are processed through third-party payment gateways. These providers operate under their own privacy and security policies.
All vendors are required to maintain appropriate data protection standards.
5. Data Retention
We retain personal and operational data only as long as necessary to provide services and comply with legal obligations.
Typical retention periods include:
- Account data: retained while the account remains active
- SMS logs: retained for operational, billing, and debugging purposes
- Payment records: retained according to financial compliance requirements
Users may request deletion of their account data subject to legal limitations.
6. Data Security
SMSOTPSender.com implements technical and organizational measures designed to protect user data from unauthorized access, misuse, or disclosure.
Security measures include:
- Encrypted data transmission (HTTPS)
- Secure authentication systems
- Access control for internal systems
- Monitoring and logging of system activity
Despite these protections, no internet transmission method can guarantee absolute security.
8. User Rights
Depending on applicable laws, users may have rights regarding their personal data.
These rights may include:
Access
Users may request access to personal information stored about them.
Correction
Users may request correction of inaccurate or incomplete data.
Deletion
Users may request deletion of their account and associated data, unless retention is required for legal reasons.
Data Processing Restriction
Users may request limitations on certain data processing activities.
Requests related to personal data rights may be submitted through the contact methods listed below.
9. Data Breach Procedures
In the event of a data security incident, SMSOTPSender.com will take immediate steps to:
- Investigate the incident
- Secure affected systems
- Notify affected users when required
- Comply with applicable data protection regulations
Internal procedures are in place to detect and respond to potential security breaches.
10. International Data Processing
SMS delivery infrastructure may involve telecommunications partners located in multiple countries. By using the service, users acknowledge that message-related data may be processed in different jurisdictions where SMS routing providers operate.
All providers are required to follow reasonable security practices.
11. Policy for Minors
SMSOTPSender.com services are intended for businesses and developers. The platform is not designed for individuals under the age of 18.
We do not knowingly collect personal data from minors.
If such data is identified, it will be removed promptly.
12. Third-Party Links
Our website may contain links to external services or partner platforms. SMSOTPSender.com is not responsible for the privacy practices of those websites.
Users should review the privacy policies of any third-party sites they access.
13. Policy Updates
This Privacy Policy may be updated periodically to reflect service changes, legal requirements, or improvements in data protection practices.
When updates occur:
- The updated version will be published on this page
- The revision date will be updated
Continued use of the service after changes constitutes acceptance of the updated policy.
14. Contact Information
For privacy-related inquiries, data requests, or policy questions, contact:
- Email: info@smsotpsender.com
- Website: https://smsotpsender.com
Contact Us
For privacy-related inquiries, data access requests, or questions about this policy, reach out anytime. We aim to respond promptly.
SMSOTPSender.com is committed to protecting user privacy and maintaining secure and reliable SMS delivery services.